1. Eligibility
You may request a refund within the timeframe specified at the time of purchase. Eligibility depends on product condition and our policy.
Refund Policy
Last Updated:
2. How to Request
Contact us at contactus@phrixxendhap.world with your order details and reason for the request. We will respond within a reasonable period.
3. Processing
Approved refunds are processed to the original payment method. Processing time may vary depending on your bank or card issuer.
4. Exceptions
Opened or used products may not be eligible for refund. We reserve the right to refuse refunds where terms are not met.
5. Contact
Phrixxendhap, 1-3 Paul Matthews Road, Rosedale, Auckland 0632, New Zealand. Email: contactus@phrixxendhap.world.
6. Consumer Rights
This policy does not affect your statutory rights under New Zealand consumer law, including the Consumer Guarantees Act 1993.